Wan Yang

Airport service quality drivers of passenger satisfaction

Vanja Bogicevic, Wan Yang, Anil Bilgihan et al. · Tourism Review · 2013 · 220 citations

Customer Satisfaction, Airport Management, Consumer Research +20

Why do we buy luxury experiences?

Wan Yang, Anna S. Mattila · International Journal of Contemporary Hospitality Management · 2016 · 207 citations

Luxury, Value Theory, Consumer Research +24

The Impact of Status Seeking on Consumers’ Word of Mouth and Product Preference—A Comparison Between Luxury Hospitality Services and Luxury Goods

Wan Yang, Anna S. Mattila · Journal of Hospitality & Tourism Research · 2013 · 154 citations

Luxury, Consumer Study, Consumer Research +18

The impact of traveler-focused airport technology on traveler satisfaction

Vanja Bogicevic, Milos Bujisic, Anil Bilgihan et al. · Technological Forecasting and Social Change · 2017 · 135 citations

Customer Satisfaction, Traveler Satisfaction, Airport Management +8

Is career adaptability a double-edged sword? The impact of work social support and career adaptability on turnover intentions during the COVID-19 pandemic

Patrick P. C. Lee, Shi Xu, Wan Yang · International Journal of Hospitality Management · 2021 · 134 citations · Full text

Double-edged Sword, Human Resource Management, Social Support +17