Concepedia

Andrea Flynn

AF

Statistics

Publications

5

Citations

198

H-Index

5

Active since

2014

Affiliations

University of San Diego(Current)

Texas A&M University

Vanderbilt University

Andrea Flynn is an author at University of San Diego specializing in management, marketing, and customer satisfaction.

Top concepts

MarketingManagementBusinessConsumer ResearchCustomer SatisfactionNursingObesityMedicinePoliticsCounseling

Publications per year

2014–2021

5

Publications

5

Motivating Customers to Adhere to Expert Advice in Professional Services

Kathleen Seiders, Andrea Flynn, Leonard L. Berry et al. · Journal of Service Research · 2014 · 95 citations

Customer Experience, Customer Satisfaction, Practice Management +18

Is it time to reconsider the term “cancer survivor”?

Leonard L. Berry, Scott W. Davis, Andrea Flynn et al. · Journal of Psychosocial Oncology · 2019 · 57 citations

Physician Counseling of Overweight Patients About Preventive Health Behaviors

Leonard L. Berry, Andrea Flynn, Kathleen Seiders et al. · American Journal of Preventive Medicine · 2014 · 19 citations

Obesity, Counseling, Lifestyle Modification +8

How Industries Use Direct-to-Public Persuasion in Policy Conflicts: Asymmetries in Public Voting Responses

Kathleen Seiders, Andrea Flynn, Gergana Y. Nenkov · Journal of Marketing · 2021 · 14 citations

Financial Argumentation Strategy, Consumer Research, Political Process +19

Tell Us Again, How Satisfied Are You? The Influence of Recurring Posttransaction Surveys on Purchase Behavior

Andrea Flynn, Linda Court Salisbury, Kathleen Seiders · Journal of Service Research · 2017 · 13 citations

Customer Experience, Customer Satisfaction, Behavioral Decision Making +27

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