Ramesh Shankar

Corporate Social Responsibility (CSR) Issues in Supply Chain Competition: Should Greenwashing Be Regulated?

Ho Cheung Brian Lee, José M. Cruz, Ramesh Shankar · Decision Sciences · 2018 · 138 citations

Socially Responsible Product, Greenwashing, Green Marketing +24

On the brink: Predicting business failure with mobile location-based checkins

Lei Wang, Ram D. Gopal, Ramesh Shankar et al. · Decision Support Systems · 2015 · 80 citations · Full text

Engineering, Data Science, Business Intelligence +12

Impact of Gamification on Perceptions of Word-of-Mouth Contributors and Actions of Word-of-Mouth Consumers

Lei Wang, Kunter Gunasti, Ramesh Shankar et al. · MIS Quarterly · 2020 · 45 citations

Customer Satisfaction, Consumer Research, Word-of-mouth Contributors +20

Forecasting venue popularity on location‐based services using interpretable machine learning

Lei Wang, Ram Gopal, Ramesh Shankar et al. · Production and Operations Management · 2022 · 32 citations

Marketing Analytics, Customer Satisfaction, Customer Experience +21

An empirical analysis of consumer-unfriendly E-commerce terms of service agreements: Implications for customer satisfaction and business survival

Aindrila Chakraborty, Ramesh Shankar, James R. Marsden · Electronic Commerce Research and Applications · 2022 · 14 citations

Electronic Marketplace, Customer Satisfaction, Online Customer Behavior +10