Concepedia

Cristina Loranca-Valle

CL

5

Publications

122

Citations

5

H-Index

2021

Active since

Affiliations

Universidad de Alcalá(Current)

Universidad de León

Cristina Loranca-Valle is an author at Universidad de Alcalá specializing in customer satisfaction, business, and service quality.

Top concepts

BusinessManagementService QualityCustomer SatisfactionMarketingSports MarketingOrganizational BehaviorEconomicsEducationTax Policy

Publications per year

2021–2023

5

Publications

5

Sponsorship image and value creation in E-sports

Pedro Cuesta Valiño, Pablo Gutiérrez Rodríguez, Cristina Loranca-Valle · Journal of Business Research · 2022 · 54 citations · Full text

Sustainable Management of Sports Federations: The Indirect Effects of Perceived Service on Member’s Loyalty

Pedro Cuesta Valiño, Pablo Gutiérrez Rodríguez, Cristina Loranca-Valle · Sustainability · 2021 · 28 citations · Full text

Customer Satisfaction, Perceived Service, Fan Loyalty +14

Management of Loyalty and Its Main Antecedents in Sport Organizations: A Systematic Analysis Review

Cristina Loranca-Valle, Pedro Cuesta Valiño, Estela Núñez‐Barriopedro et al. · Frontiers in Psychology · 2021 · 15 citations · Full text

Systematic Analysis Review, Customer Satisfaction, Service Quality +12

A public service management model as an antecedent for citizen satisfaction and fiscal policy

Estela Núñez‐Barriopedro, Azucena Penelas‐Leguía, José María López-Sanz et al. · Management Decision · 2023 · 15 citations · Full text

Customer Satisfaction, Services Management, Education +18

Model based on service quality, satisfaction and trust, the antecedents of federated athletes' happiness and loyalty

Pedro Cuesta Valiño, Cristina Loranca-Valle, Estela Núñez‐Barriopedro et al. · Journal of Management Development · 2023 · 10 citations · Full text

Rows per page

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