Statistics
Publications
13
Citations
569
H-Index
11
Active since
1964
Affiliations
David Gray is an author at Macquarie University specializing in marketing, business, and marketing management.
Publications per year
1964–2017
13
13
Inertia in services: causes and consequences for switching
David Gray, Steven D’Alessandro, Lester W. Johnson et al. · Journal of Services Marketing · 2017 · 69 citations · Full text
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