Narjes Haj‐Salem - Concepedia

Author

Narjes Haj‐Salem

University of Sharjah ORCID

Also Known As

Narjes Haj Salem, Narjes Haj-Salem, Narjes Haj‐Salem

Publications

576

Citations

H-Index

Concepts

All Affiliations

University of Sharjah Quaid-i-Azam University HEC Montréal Excelia Business School Toronto Metropolitan University

About

Narjes Haj‐Salem is an author at University of Sharjah specializing in management, marketing, and customer satisfaction.

Top Concepts

#	Concept	H-Index	Publications	Citations
1	Management	8	8	397
2	Business	6	6	287
3	Social Sciences	4	4	158
4	Engineering	2	2	131
5	Arts	1	1	14

Narjes Haj‐Salem

Publications

552

Citations

H-Index

Page 1

	Year	Citations
The effects of mall renovation on shopping values, satisfaction and spending behaviour Jean‐Charles Chebat, Richard Michon, Narjes Haj‐Salem, Journal of Retailing and Consumer Services Customer SatisfactionSpending BehaviourManagementConsumer ResearchBusiness	2014	95
How anticipated pride and guilt influence green consumption in the Middle East: The moderating role of environmental consciousness Narjes Haj‐Salem, Muhammad Ishtiaq Ishaq, Ali Raza Journal of Retailing and Consumer Services Social IdentityGreen MarketingEngineeringEnvironmental BehaviorAnticipated Pride	2022	83
The double-edged sword: The positive and negative effects of switching costs on customer exit and revenge Narjes Haj‐Salem, Jean‐Charles Chebat Journal of Business Research Customer SatisfactionCustomer ExitService RecoveryManagementBusiness	2013	66
Why male and female shoppers do not see mall loyalty through the same lens? The mediating role of self-congruity Narjes Haj‐Salem, Jean Charles Chebat, Richard Michon, Journal of Business Research Relationship MarketingSocial IdentityCustomer SatisfactionGender StudiesSocial Psychology	2015	60
Why shopping pals make malls different? Jean‐Charles Chebat, Narjes Haj‐Salem, Sandra Cristina de Oliveira Journal of Retailing and Consumer Services Interactive MarketingHospitality MarketingConsumer ResearchManagementSustainable Retailing	2013	50
Predictors of recycling behavior: the role of self-conscious emotions Narjes Haj‐Salem, Mohd Ahmad Al-Hawari Journal of Social Marketing United Arab EmiratesEngineeringBehavioral Decision MakingAnticipated PrideSocial Psychology	2021	48
Employee engagement, innovative work behaviour, and employee wellbeing: Do workplace spirituality and individual spirituality matter? Narjes Haj‐Salem, Muhammad Ishtiaq Ishaq, Samina Yaqoob, Business Ethics the Environment & Responsibility Employee InvolvementWork AttitudeWorkplace PsychologySpillover TheoryPerformance Studies	2022	48
Testing workplace hazing, moral disengagement and deviant behaviors in hospitality industry Ali Raza, Muhammad Ishtiaq Ishaq, Dima Jamali, International Journal of Contemporary Hospitality Management Customer SatisfactionSocial PsychologyHospitalityHuman Resource ManagementHospitality Management	2023	36
How fashion cewebrity influences customer engagement behavior in emerging economy? Social network influence as moderator Ali Raza, Muhammad Ishtiaq Ishaq, Ayesha Khan, Journal of Retailing and Consumer Services Customer SatisfactionOnline Customer BehaviorDigital MarketingInteractive MarketingFashion	2023	21
Gamification in financial service apps to enhance customer experience and engagement Ali Raza, Sana Rehmat, Muhammad Ishtiaq Ishaq, Journal of Consumer Behaviour Customer ExperienceCustomer SatisfactionDigital MarketingConsumer MotivationConsumer Research	2023	21

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