Concepedia
Statistics
Publications
10
Citations
476
H-Index
Active since
2008
Affiliations
University of Hohenheim(Current)
University of Basel
Frankfurt School of Finance & Management
Pacific Lutheran University
Roche (Switzerland)
Karsten Hadwich is an author at University of Hohenheim specializing in management, service quality, and customer engagement.
Publications per year
2008–2020
Customer equity management as formative second-order construct
Manfred Bruhn, Dominik Georgi, Karsten Hadwich · Journal of Business Research · 2008 · 147 citations
Management, Marketing, Marketing Management +2
Customer service well-being: scale development and validation
Mareike Falter, Karsten Hadwich · Service Industries Journal · 2019 · 75 citations
Social Sciences, Behavioral Sciences, Psychology +17
Perceived quality of e‐health services
Karsten Hadwich, Dominik Georgi, Sven Tuzovic et al. · International Journal of Pharmaceutical and Healthcare Marketing · 2010 · 64 citations
Management, Health Services Administration, Health Information Systems +16
Success factors of service networks in the context of servitization – Development and verification of an impact model
Sabrina Weigel, Karsten Hadwich · Industrial Marketing Management · 2018 · 54 citations
Business, Information Systems, Management Information Systems +17
Differentiating customer engaging behavior by targeted benefits – an empirical study
Corina Braun, Verena Batt, Manfred Bruhn et al. · Journal of Consumer Marketing · 2016 · 39 citations
Business, Marketing, Marketing Management +7
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