Yuqing Liu

Does a cute artificial intelligence assistant soften the blow? The impact of cuteness on customer tolerance of assistant service failure

Xingyang Lv, Yue Liu, Jingjing Luo et al. · Annals of Tourism Research · 2020 · 322 citations

Artificial Intelligence, Customer Satisfaction, Behavioral Sciences +8

Is cuteness irresistible? The impact of cuteness on customers’ intentions to use AI applications

Xingyang Lv, Jingjing Luo, Yuqing Liang et al. · Tourism Management · 2021 · 108 citations

Customer Satisfaction, Ai Applications, Behavioral Sciences +12

Isolation and evaluation of endophytic <i>Streptomyces endus</i><scp>OsiSh</scp>‐2 with potential application for biocontrol of rice blast disease

Ting Xu, Yan Li, Xiadong Zeng et al. · Journal of the Science of Food and Agriculture · 2016 · 62 citations

Customer value co-creation and new service evaluation: the moderating role of outcome quality

Hong Xu, Yuqing Liu, Lyu XingYang · International Journal of Contemporary Hospitality Management · 2018 · 50 citations

Total Quality Management, Customer Satisfaction, Consumer Research +22

How Does Mobile Social Media Sharing Benefit Travel Experiences?

Ye Chen, Yuqing Liu, Laurie Wu et al. · Journal of Travel Research · 2022 · 46 citations

Tourism Supply, Mobile Social Media, Digital Marketing +20