Concepedia

Katherine Tyler

KT

11

Publications

737

Citations

10

H-Index

1996

Active since

Affiliations

University of Westminster(Current)

Katherine Tyler is an author at University of Westminster specializing in business, management, and marketing.

Top concepts

BusinessManagementMarketingBusiness StrategyRelationship MarketingStrategic ManagementCorporate GovernanceCustomer SatisfactionGeneral BusinessMarketing Strategy

Publications per year

1996–2008

11

Publications

11

Business-to-business adoption of eCommerce in China

Jing Tan, Katherine Tyler, Andrea Manica · Information & Management · 2007 · 321 citations

Business-to-business Research, Digital Marketing, Business-to-business Adoption +5

The role of trust in financial services business relationships

Katherine Tyler, Edmund Stanley · Journal of Services Marketing · 2007 · 102 citations

Operational Trust, Relationship Marketing, Customer Satisfaction +11

Cultural perspectives: Chinese perceptions of UK hotel service quality

Yi Wang, Marcelo Royo Vela, Katherine Tyler · International Journal of Culture Tourism and Hospitality Research · 2008 · 70 citations

Customer Satisfaction, Tourism Management, Consumer Research +18

Corporate banking: the strategic impact of boundary spanner effectiveness

Katherine Tyler, Edmund Stanley · International Journal of Bank Marketing · 2001 · 60 citations

Firm Performance, Client-supplier Relationships, Multichannel Marketing +17

UK bank‐corporate relationships: large corporates’ expectations of service

Katherine Tyler, Edmund Stanley · International Journal of Bank Marketing · 1999 · 58 citations

Relationship Marketing, Perceived Service Quality, Firm Performance +10

Rows per page

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