Concepedia

Pierre Chenet

PC

Statistics

Publications

3

Citations

325

H-Index

3

Active since

1999

Affiliations

University College Cork(Current)

Henley College

Pierre Chenet is an author at University College Cork specializing in relationship quality, service quality, and relationship marketing.

Publications per year

1999–2010

3

Publications

3

Service quality, trust, commitment and service differentiation in business relationships

Pierre Chenet, Tracey S. Dagger, Don O’Sullivan · Journal of Services Marketing · 2010 · 182 citations

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Service Performance Gap

Pierre Chenet, Caroline Tynan, Arthur Money · Journal of Business Research · 1999 · 79 citations

The service performance gap: testing the redeveloped causal model

Pierre Chenet, Caroline Tynan, Arthur Money · European Journal of Marketing · 2000 · 64 citations

, , +17

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