Concepedia

J. Kitshoff

JK

2

Publications

113

Citations

2

H-Index

2008

Active since

Affiliations

Loughborough University(Current)

J. Kitshoff is an author at Loughborough University specializing in consumer research, marketing strategy, and organizational behavior.

Top concepts

Publications per year

2008–2014

2

Publications

2

Exploring the impact of customer feedback on the well-being of service entities

Linda Nasr, Jamie Burton, Thorsten Gruber et al. · Journal of service management · 2014 · 64 citations · Full text

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Accounting is from Mars, marketing is from Venus: establishing common ground for the concept of customer profitability

R. Gleaves, Jamie Burton, J. Kitshoff et al. · Journal of Marketing Management · 2008 · 49 citations

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