Concepedia
Statistics
Publications
11
Citations
647
H-Index
Active since
1993
Affiliations
University of Dayton(Current)
Sun Yat-sen University
Zhengzhou University
Zhang Chun is an author at University of Dayton specializing in management, business, and marketing.
Top concepts
BusinessManagementMarketingArtsTourismCustomer SatisfactionTrustEngineeringCommunicationHospitality Industry
Publications per year
1993–2024
Curbing Foreign Distributor Opportunism: An Examination of Trust, Contracts, and the Legal Environment in International Channel Relationships
S. Tamer Çavuşgil, Seyda Deligonul, Zhang Chun · Journal of International Marketing · 2004 · 297 citations
Negotiation, Cross-border Management, Trade +23
Physical attractiveness of service employees and customer engagement in tourism industry
Shujie Fang, Zhang Chun, Yaoqi Li · Annals of Tourism Research · 2019 · 103 citations
Customer Satisfaction, Tourism Management, Tourist Experience +12
Can beauty save service failures? The role of recovery employees’ physical attractiveness in the tourism industry
Yaoqi Li, Zhang Chun, Shujie Fang · Journal of Business Research · 2021 · 58 citations
Customer Satisfaction, Tourism Management, Tourism Performance +14
Integrated tolerance optimisation with simulated annealing
Zhang Chun, Hsu‐Pin Wang · The International Journal of Advanced Manufacturing Technology · 1993 · 45 citations
Engineering, Tolerance Optimisation, Simulated Annealing +6
The moderating role of complaint handling on brand hate in the cancel culture
Amir Zaib Abbasi, Muhammad Shahzeb Fayyaz, Ding Hooi Ting et al. · Asia-Pacific Journal of Business Administration · 2022 · 34 citations
Customer Satisfaction, Consumer Research, Communication +20
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