Concepedia

Tali Seger-Guttmann

TS

15

Publications

486

Citations

12

H-Index

2008

Active since

Affiliations

Ruppin Academic Center(Current)

Academic College of Tel Aviv-Yafo

Northern Illinois University

Tali Seger-Guttmann is an author at Ruppin Academic Center specializing in management, customer satisfaction, and marketing.

Top concepts

ManagementBusinessMarketingCustomer SatisfactionConsumer ResearchConsumer BehaviorHospitality IndustryHospitality MarketingPsychologyOrganizational Behavior

Publications per year

2008–2023

15

Publications

15

Commentary: vulnerable consumers in service settings

Mark S. Rosenbaum, Tali Seger-Guttmann, Mario Giraldo · Journal of Services Marketing · 2017 · 151 citations

Customer Satisfaction, Services Management, Consumer Research +23

The unique role of relationship marketing in small businesses’ customer experience

Shaked Gilboa, Tali Seger-Guttmann, Ofir Mimran · Journal of Retailing and Consumer Services · 2019 · 96 citations

Customer Experience, Relationship Marketing, Customer Satisfaction +8

Customer responses towards disabled frontline employees

Mark S. Rosenbaum, Rojan Baniya, Tali Seger-Guttmann · International Journal of Retail & Distribution Management · 2017 · 33 citations

Customer Satisfaction, Deaf Servers, Disability +17

Authentic Emotional Displays, Leader–Member Exchange, and Emotional Exhaustion

Hana Medler-Liraz, Tali Seger-Guttmann · Journal of Leadership & Organizational Studies · 2017 · 33 citations

Social Psychology, Affective Neuroscience, Couple Psychology +24

Life-threatening event reduces subjective well-being through activating avoidance motivation: A longitudinal study.

Dina Van Dijk, Tali Seger-Guttmann, Daniel Heller · Emotion · 2012 · 27 citations

Quality Of Life, Affective Variable, Fear Appeals +19

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