Concepedia

Kars Mennens

KM

Statistics

Publications

3

Citations

241

H-Index

3

Active since

2018

Affiliations

Maastricht University(Current)

Maastricht School of Management

Kars Mennens is an author at Maastricht University specializing in business, customer satisfaction, and management.

ORCID

Top concepts

Publications per year

2018–2024

3

Publications

3

The service triad: an empirical study of service robots, customers and frontline employees

Gaby Odekerken‐Schröder, Kars Mennens, Mark Steins et al. · Journal of service management · 2021 · 133 citations · Full text

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Exploring antecedents of service innovation performance in manufacturing SMEs

Kars Mennens, Anita Van Gils, Gaby Odekerken‐Schröder et al. · International Small Business Journal Researching Entrepreneurship · 2018 · 94 citations · Full text

, , +14

A collaborative approach to manage continuous service innovation

Tom Schiefer, Dominik Mahr, Paul C. van Fenema et al. · Technovation · 2024 · 14 citations · Full text

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