Ashokkumar Manoharan

A systematic literature review of research on diversity and diversity management in the hospitality literature

Ashokkumar Manoharan, Manisha Singal · International Journal of Hospitality Management · 2017 · 170 citations

Management, Hospitality Management, Organizational Behavior +16

The influence of perceived forgiveness climate on service recovery performance: The mediating effect of psychological safety and organizational fairness

Priyanko Guchait, JéAnna Abbott, Choong‐Ki Lee et al. · Journal of Hospitality and Tourism Management · 2019 · 72 citations

Management, Organizational Behavior, Social Psychology +14

Walking the talk in diversity management: Exploring links between strategic statements, management practices, and external recognition

Ashokkumar Manoharan, Juan M. Madera, Manisha Singal · International Journal of Hospitality Management · 2021 · 53 citations

Business, Strategic Management, Strategy +10

Informal diversity management practices and their effectiveness: In the context of ethnically diverse employees in hotels

Ashokkumar Manoharan, Shruti Sardeshmukh, Michael J. Gross · International Journal of Hospitality Management · 2019 · 38 citations

Management, Hospitality Management, Organizational Behavior +8

Identity-conscious vs identity-blind: Hotel managers’ use of formal and informal diversity management practices

Ashokkumar Manoharan, Michael J. Gross, Shruti Sardeshmukh · International Journal of Hospitality Management · 2014 · 37 citations

Management, Hospitality Management, Organizational Behavior +15