Concepedia

Ruby Wenjiao Zhang

RW

Statistics

Publications

2

Citations

342

H-Index

2

Active since

2018

Affiliations

Aarhus University(Current)

Ruby Wenjiao Zhang is an author at Aarhus University specializing in user experience design, conversational user interfaces, and risk perception.

ORCID

Publications per year

2018–2024

2

Publications

2

The influence of acceptance and adoption drivers on smart home usage

Marco Hubert, Markus Blut, Christian Brock et al. · European Journal of Marketing · 2018 · 285 citations · Full text

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When chatbots fail: exploring user coping following a chatbots-induced service failure

Ruby Wenjiao Zhang, Xiaoning Liang, Szu‐Hsin Wu · Information Technology and People · 2024 · 57 citations · Full text

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