Concepedia
Statistics
Publications
7
Citations
603
H-Index
Active since
2011
Affiliations
Hamburg School of Business Administration(Current)
Universität Hamburg
Hamburg University of Technology
University of Newcastle Australia
Dennis Ahrholdt is an author at Hamburg School of Business Administration specializing in business, marketing, and management.
Top concepts
BusinessMarketingManagementConsumer ResearchCustomer SatisfactionConsumer BehaviorTourismService QualityUser ExperienceDigital Marketing
Publications per year
2011–2022
Enhancing Service Loyalty
Dennis Ahrholdt, Siegfried P. Gudergan, Christian M. Ringle · Journal of Travel Research · 2016 · 174 citations
Customer Satisfaction, Service Quality Dimensions, Service Loyalty +16
Enhancing loyalty: When improving consumer satisfaction and delight matters
Dennis Ahrholdt, Siegfried P. Gudergan, Christian M. Ringle · Journal of Business Research · 2018 · 174 citations
Customer Satisfaction, Service Quality, Management +7
Assessing customers’ perceived value of the online channel of multichannel retailers: A two country examination
Jamie Carlson, Aron O’Cass, Dennis Ahrholdt · Journal of Retailing and Consumer Services · 2015 · 159 citations
Customer Experience, Customer Satisfaction, Online Customer Behavior +14
When are visitors actually satisfied at visitor attractions? What we know from more than 30 years of research
Lea Susanne Susanne Faerber, Julian Hofmann, Dennis Ahrholdt et al. · Tourism Management · 2021 · 29 citations
Customer Satisfaction, Tourism Management, Tourist Experience +7
Consumer Fraud in Online Shopping: Detecting Risk Indicators through Data Mining
Tobias Knuth, Dennis Ahrholdt · International Journal of Electronic Commerce · 2022 · 27 citations
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