Raechel Johns

The effect of environmental CSR issues on corporate/brand reputation and corporate profitability

Morteza Khojastehpour, Raechel Johns · European Business Review · 2014 · 180 citations

Environmental Performance, Green Marketing, Environmental Csr +24

Regulatory influences on CSR practices within banks in an emerging economy: Do banks merely comply?

Habib Zaman Khan, Sudipta Bose, Raechel Johns · Critical Perspectives on Accounting · 2019 · 110 citations

International Finance, Finance, Regulatory Frameworks +11

Inclusive by design: transformative services and sport-event accessibility

Tracey J. Dickson, Simon Darcy, Raechel Johns et al. · Service Industries Journal · 2016 · 85 citations

Engineering, Disability, Education +17

Introducing the transformative service mediator: value creation with vulnerable consumers

Raechel Johns · Journal of Services Marketing · 2019 · 77 citations · Full text

Customer Satisfaction, Organizations, Transformative Service Mediators +21

Rapport with a chatbot? The underlying role of anthropomorphism in socio-cognitive perceptions of rapport and e-word of mouth

Johra Kayeser Fatima, Md Irfanuzzaman Khan, Somayeh Bahmannia et al. · Journal of Retailing and Consumer Services · 2024 · 74 citations · Full text

Artificial Intelligence, Chatbot, Emerging Media +30