Johra Kayeser Fatima

Corporate sustainability reporting of major commercial banks in line with GRI: Bangladesh evidence

Habib Zaman Khan, Muhammad Azizul Islam, Johra Kayeser Fatima et al. · Social Responsibility Journal · 2011 · 183 citations

Business, Accountancy, Accounting +17

Rapport with a chatbot? The underlying role of anthropomorphism in socio-cognitive perceptions of rapport and e-word of mouth

Johra Kayeser Fatima, Md Irfanuzzaman Khan, Somayeh Bahmannia et al. · Journal of Retailing and Consumer Services · 2024 · 91 citations · Full text

Social Sciences, Communication, Tourism Management +15

Service quality and satisfaction in the banking sector

Johra Kayeser Fatima, Mohammed Abdur Razzaque · International Journal of Quality & Reliability Management · 2014 · 57 citations

Business, Marketing, Banking +15

Influence of perceived value on omnichannel usage: Mediating and moderating roles of the omnichannel shopping habit

Neeru Sharma, Johra Kayeser Fatima · Journal of Retailing and Consumer Services · 2023 · 56 citations · Full text

Business, Marketing, Retail Management +10

Role of innovativeness and self-efficacy in tourism m-learning

Johra Kayeser Fatima, Parvez Ghandforoush, Mahmood Hasan Khan et al. · Tourism Review · 2017 · 49 citations

Management, Educational Technology, Tourism Management +16