Paul Chan

Forward and reverse logistics for circular economy in construction: A systematic literature review

Lu Ding, Tong Wang, Paul Chan · Journal of Cleaner Production · 2023 · 119 citations · Full text

Engineering, Transport Logistic, Reverse Logistics +22

Strategic B2B customer experience management: the importance of outcomes-based measures

Judy Zolkiewski, Victoria Story, Jamie Burton et al. · Journal of Services Marketing · 2017 · 115 citations · Full text

Customer Experience, Customer Satisfaction, Business-to-business Research +22

Clients' activities at the design front-end

Patrícia Tzortzopoulos, Rachel Cooper, Paul Chan et al. · Design Studies · 2006 · 80 citations · Full text

Participatory Design, Architectural Design, Engineering +8

Organizational learning: conceptual challenges from a project perspective

Paul Chan, Rachel Cooper, Patrícia Tzortzopoulos · Construction Management and Economics · 2005 · 66 citations · Full text

Conceptual Challenges, Construction Project Management, Project-based Organization +22

Resolving the UK construction skills crisis: a critical perspective on the research and policy agenda

Paul Chan, Andrew Dainty · Construction Management and Economics · 2007 · 57 citations

Construction Project Management, Engineering, Project Management +20