Concepedia

Jinhong Gong

JG

7

Publications

266

Citations

7

H-Index

2015

Active since

Affiliations

South China Agricultural University(Current)

Guangdong University Of Finances and Economics

Guangdong University of Finance

National Chiayi University

Sun Yat-sen University

Jinhong Gong is an author at South China Agricultural University specializing in business, customer satisfaction, and marketing.

Top concepts

Publications per year

2015–2024

7

Publications

7

Exploring key factors influencing customer behavioral intention in robot restaurants

Xinhua Guan, Jinhong Gong, Mingjie Li et al. · International Journal of Contemporary Hospitality Management · 2021 · 99 citations

, , +25

Monetary or nonmonetary compensation for service failure? A study of customer preferences under various loci of causality

Hui Fu, Doris Chenguang Wu, Songshan Huang et al. · International Journal of Hospitality Management · 2015 · 47 citations

, , +12

Scale development of value co-destruction behavior in tourism

Xinhua Guan, Jinhong Gong, Lishan Xie et al. · Tourism Management Perspectives · 2020 · 45 citations

, , +5

Customer responses to integrity issues for travel services in China

Jinhong Gong, Lishan Xie, Jiamin Peng et al. · International Journal of Contemporary Hospitality Management · 2015 · 23 citations

, , +18

Trick or treat! How to reduce co-destruction behavior in tourism workplace based on conservation of resources theory?

Xinhua Guan, Jinhong Gong, Tzung‐Cheng Huan · Journal of Hospitality and Tourism Management · 2022 · 22 citations

, , +11

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