Nancy Bouranta - Concepedia

Author

Nancy Bouranta

University of Patras ORCID

Also Known As

N. Bouranta, Nancy Bouranta

Publications

1.6K

Citations

H-Index

122

Concepts

All Affiliations

University of Patras University of Piraeus University of Macedonia Heriot-Watt University Technical University of Crete

About

Nancy Bouranta is an author at University of Patras specializing in management, business, and marketing.

Top Concepts

#	Concept	H-Index	Publications	Citations
1	Management	20	24	1.5K
2	Business	19	22	1.4K
3	Education	6	6	313
4	Engineering	6	6	150
5	Health Sciences	2	2	78

Nancy Bouranta

Publications

1.5K

Citations

H-Index

Page 1

	Year	Citations
The relationship between internal and external service quality Nancy Bouranta, Leonidas Chitiris, John A. Paravantis International Journal of Contemporary Hospitality Management Total Quality ManagementCustomer SatisfactionExternal Service QualityInternal Service QualityService Quality	2009	241
On the relationship between emotional intelligence and entrepreneurial attitudes and intentions Leonidas A. Zampetakis, Konstantinos Kafetsios, Nancy Bouranta, International Journal of Entrepreneurial Behaviour & Research Behavioral Decision MakingEntrepreneurial MotivationEntrepreneurshipOrganizational BehaviorSocial Sciences	2009	222
The key factors of total quality management in the service sector: a cross-cultural study Nancy Bouranta, Evangelos Psomas, Manuel F. Suárez‐Barraza, Benchmarking An International Journal Total Quality ManagementCustomer SatisfactionCross-cultural StudyQuality CostService Quality	2019	108
On the relationship between individual creativity and time management Leonidas A. Zampetakis, Nancy Bouranta, Vassilis Moustakis Thinking Skills and Creativity CreativityCreative ThinkingProject ManagementManagementIndividual Creativity	2009	106
Identifying the critical determinants of TQM and their impact on company performance Nancy Bouranta, Evangelos Psomas, Angelos Pantouvakis The TQM Journal Total Quality ManagementCustomer SatisfactionFirm PerformanceOrganizational CharacteristicGreek Hotel Industry	2017	93
The link between organizational learning culture and customer satisfaction Angelos Pantouvakis, Nancy Bouranta The Learning Organization Customer SatisfactionBusiness CultureStructured QuestionnaireOrganizational CultureHuman Resource Management	2013	79
The gap in soft skills perceptions: a dyadic analysis Alexandra-Paraskevi Chytiri, Nancy Bouranta Education + Training Educational PsychologyStrategic Human ResourcesJob PerformanceEducationNecessary Soft Skills	2020	76
The interrelationship between service features, job satisfaction and customer satisfaction Angelos Pantouvakis, Nancy Bouranta The TQM Journal Customer SatisfactionService QualityService ResearchStructured QuestionnaireService Study	2013	53
Assessing Lean adoption in food SMEs: Evidence from Greece Evangelos Psomas, Jiju Antony, Nancy Bouranta International Journal of Quality & Reliability Management Total Quality ManagementCustomer SatisfactionGreek Food SmesLean ManufacturingSample Smes	2017	48
Effects of total quality management in local authorities Evangelos Psomas, Fotis Vouzas, Nancy Bouranta, International Journal of Quality and Service Sciences Total Quality ManagementOrganizational IssueQuality AssuranceTqm PhilosophyRobust Tqm Model	2017	42

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