Concepedia

Nancy Bouranta

NB

30

Publications

1.5K

Citations

21

H-Index

2005

Active since

Affiliations

University of Patras(Current)

University of Piraeus

University of Macedonia

Heriot-Watt University

Technical University of Crete

Nancy Bouranta is an author at University of Patras specializing in management, business, and marketing.

Top concepts

ManagementBusinessMarketingCustomer SatisfactionTotal Quality ManagementOrganizational BehaviorHuman ResourcesStrategic ManagementService QualityEducation

Publications per year

2005–2024

30

Publications

30

The relationship between internal and external service quality

Nancy Bouranta, Leonidas Chitiris, John A. Paravantis · International Journal of Contemporary Hospitality Management · 2009 · 241 citations

Total Quality Management, Customer Satisfaction, External Service Quality +10

On the relationship between emotional intelligence and entrepreneurial attitudes and intentions

Leonidas A. Zampetakis, Konstantinos Kafetsios, Nancy Bouranta et al. · International Journal of Entrepreneurial Behaviour & Research · 2009 · 222 citations

Behavioral Decision Making, Entrepreneurial Motivation, Entrepreneurship +19

The key factors of total quality management in the service sector: a cross-cultural study

Nancy Bouranta, Evangelos Psomas, Manuel F. Suárez‐Barraza et al. · Benchmarking An International Journal · 2019 · 108 citations

Total Quality Management, Customer Satisfaction, Cross-cultural Study +14

On the relationship between individual creativity and time management

Leonidas A. Zampetakis, Nancy Bouranta, Vassilis Moustakis · Thinking Skills and Creativity · 2009 · 106 citations

Creativity, Creative Thinking, Project Management +8

Identifying the critical determinants of TQM and their impact on company performance

Nancy Bouranta, Evangelos Psomas, Angelos Pantouvakis · The TQM Journal · 2017 · 93 citations

Total Quality Management, Customer Satisfaction, Firm Performance +20

Rows per page

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