Journal of Business Strategies

Consumer Perception of E-Service Quality: From Internet Purchaser and Non-Purchaser Perspectives

Zhilin Yang, Minjoon Jun · 1970 · 503 citations · Full text

Business, Information Systems, Marketing +15

Emerging Value Propositions For M-Commerce

Irvine Clarke · 1970 · 458 citations · Full text

Business, Information Systems, Management Information Systems +17

The Customer As A Productive Resource: A Pilot Study and Strategic Implications

Cindy Claycomb, Cynthia A. Lengnick‐Hall, Lawrence W. Inks · 1970 · 221 citations · Full text

Business, Marketing, Marketing Management +17

Consumer Attitudes Towards Multi-Channel Retailers' Web Sites: The Role of Involvement, Brand Attitude, Internet Knowledge, and Visit Duration

George Balabanis, Nina Reynolds · 1970 · 142 citations · Full text

Business, Marketing, Retail Management +15

Corporate Social Responsibility In Italy: State of The Art

Francesco Perrini, Stefano Pogutz, Antonio Tencati · 1970 · 129 citations · Full text

Management, Corporate Governance, Organization Studies +13