International Journal of Electronic Marketing and Retailing

Building customer loyalty in online shopping: the role of online trust, online satisfaction and electronic word of mouth

Ahmad Samed Al‐Adwan, Husam Ahmad Kokash, Ahmad Al Adwan et al. · 2020 · 82 citations

Business, Information Systems, Marketing +17

The effect of customer lifestyle patterns on the use of mobile banking applications in Jordan

Rand Al-Dmour, Emilia Al Haj Dawood, Hani Al Dmour et al. · 2020 · 45 citations

Business, Information Technology, Banking +11

Information quality, online community and trust: a study of antecedents to shoppers' website loyalty

Michael Chih Hung Wang, Edward Wang, Julian Ming-Sung Cheng et al. · 2008 · 43 citations

Business, Information Systems, Marketing +17

The last mile of e-commerce – unattended delivery from the consumers and eTailers' perspectives

Mark Xu, Brett Ferrand, Martyn Roberts · 2008 · 38 citations

Business, Information Systems, Consumer Behavior +14

Examining online channel selection behaviour among social media shoppers: a PLS analysis

Sajad Rezaei, Wan Khairuzzaman Wan Ismail · 2014 · 37 citations

Social Sciences, Human Resource Management, Organizational Behavior +13