Performance measurement in opera companies : comparing the subjective quality judgements of experts and non-experts

Sabine Boerner, Sabine Renz

KOPS (University of Konstanz) · 2008 · 24 citations · 19 references

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Abstract

A t a time of growing economic con-straints and increasing emphasis onquality assurance in boch for-profit and not-for-profit organizations (Baruch and

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19