Concepedia

Patterns for Business Process Improvement: A First Approach

Thomas Falk, Philipp Griesberger, Florian Johannsen, Susanne Leist

University of Regensburg Publication Server (University of Regensburg) · 2013 · 10 citations · 13 references

Concepts

BusinessInformation SystemsManagement Information SystemsBusiness Process ManagementContinuous ImprovementProcess DesignBusiness Process AnalysisBusiness Process DesignBusiness Process ReengineeringProcess AnalysisProcess ImprovementProcess ManagementProcess EnhancementProcess Pattern Languages

References

13

Reengineering the corporation: A manifesto for business revolution

Michael Hammer, James Champy · Business Horizons · 1993 · 6.4K citations

Business, Strategic Management, Strategy +12

Process innovation: reengineering work through information technology

Choice Reviews Online · 1993 · 4.4K citations

Management, Information Systems, Information Technology +16

Best practices in business process redesign: an overview and qualitative evaluation of successful redesign heuristics

HA Hajo Reijers, S LIMANMANSAR · Omega · 2004 · 536 citations

Business, Information Systems, Management Information Systems +16

Six sigma for service processes

Jiju Antony · Business Process Management Journal · 2006 · 411 citations

Management, Operations Management, Quality Management +17

A structured evaluation of business process improvement approaches

Gregor Zellner · Business Process Management Journal · 2011 · 177 citations

Business, Information Systems, Business Process Management +8