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Social Sciences, Educational Measurement, Econometrics +15

Self-Reports in Organizational Research: Problems and Prospects

Philip M. Podsakoff, Dennis W. Organ · Journal of Management · 1986 · 16.9K citations

Social Sciences, Organization Studies, Organizational Behavior +14

A Social Psychologist Discovers Chicago Sociology

Edgar H. Schein, Everett C. Hughes, Melville Dalton et al. · Academy of Management Review · 1989 · 7.2K citations

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Computing, Information Systems, Information Technology +13

Servicescapes: The Impact of Physical Surroundings on Customers and Employees

Mary Jo Bitner · Journal of Marketing · 1992 · 3.8K citations

Business, Marketing, Organizational Behavior +10