The journey from optimism to cynicism: The mediating and moderating roles of coping and training

Evaluating Structural Equation Models with Unobservable Variables and Measurement Error

Claes Fornell, David F. Larcker · Journal of Marketing Research · 1981 · 67.9K citations

Social Sciences, Educational Measurement, Econometrics +15

Stress, appraisal, and coping

H.J. Eysenck · Behaviour Research and Therapy · 1985 · 32.3K citations

Social Sciences, Behavioral Sciences, Psychology +10

The measurement of experienced burnout

Christina Maslach · Journal of Organizational Behavior · 1981 · 14K citations

Social Sciences, Human Resource Management, Psychology +14

Estimating Nonresponse Bias in Mail Surveys

J. Scott Armstrong, Terry Overton · Journal of Marketing Research · 1977 · 10K citations

Public Health, Social Psychology, Public Opinion +10

Assessing coping strategies: A theoretically based approach.

Charles S. Carver, Michael F. Scheier, Jagdish K. Weintraub · Journal of Personality and Social Psychology · 1989 · 8.3K citations

Social Sciences, Psychology, Psychometrics +6