Public Productivity & Management Review · 1995 · 107 citations · 0 references
ManagementChange ManagementPublic ManagementChange ImplementationOrganizational ChangeOrganizational LearningChange Risk AssessmentLeading Organizational ChangeOrganizational Change ManagementOrganizational InnovationPublic Administration ReformSustaining ChangeActivity CostingChange Management In GovernmentComplexity-aware Public ManagementManaging Uncertainty In ChangeOrganizational Change MaintenanceOrganizational Learning For ChangePublic Management ReformPublic Sector Learning
1. A New Paradigm for Public Management 2. Chaos and the Dynamics of Change 3. Managing Risk and Uncertainty: The Limits of Incremental Change 4. Gathering Data on Workplace Change and Variation 5. Uncovering the Deep Structure in Public Organizations 6. Beyond Management Control: Learning, Continuous Improvement, and Quality 7. Using Disorder to Promote Change and Innovation 8. Leading the Self-Organizing Agency 9. Key Lessons for Public Managers on Organizational Renewal Resource: Implementing an Activity-Based Costing System in a Government Agency.