Concepedia
Government Information Quarterly · 2021 · 62 citations · 139 references
BusinessBusiness AnalyticsConsumer BehaviorCustomer SatisfactionCustomer Service ManagementStructural Equation ModelingStructural Equations
139
Evaluating Structural Equation Models with Unobservable Variables and Measurement Error
Claes Fornell, David F. Larcker · Journal of Marketing Research · 1981 · 67.9K citations
Social Sciences, Educational Measurement, Econometrics +15
Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology
Fred D. Davis · MIS Quarterly · 1989 · 64.5K citations
Computing, Information Systems, Information Technology +15
Claes Fornell, David F. Larcker · Journal of Marketing Research · 1981 · 60.8K citations
Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence
Valarie A. Zeithaml · Journal of Marketing · 1988 · 12.7K citations · Full text
Business, Marketing, Marketing Management +17
The DeLone and McLean Model of Information Systems Success: A Ten-Year Update
William DeLone, Ephraim R. McLean · Journal of Management Information Systems · 2003 · 11.4K citations
Business, Information Systems, Information Technology +10