Publication | Closed Access
Investigating managers' understanding of chatbots in the Korean financial industry
113
Citations
49
References
2021
Year
Conversational User InterfaceFintechChatbotOrganizational CommunicationHuman Agent InteractionInteractive MarketingKorean Financial IndustryManagementBusinessBusiness CommunicationHuman-computer InteractionConversation AnalysisInformation ManagementCommunicationArts
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