Dynamic behavior based churn prediction in mobile telecom

LSTM can Solve Hard Long Time Lag Problems

Sepp Hochreiter, Jürgen Schmidhuber · 1996 · 749 citations

Applying data mining to telecom churn management

Shin‐Yuan Hung, David C. Yen, Hsiu-Yu Wang · Expert Systems with Applications · 2005 · 509 citations · Full text

Turning telecommunications call details to churn prediction: a data mining approach

Chih‐Ping Wei, I-Tang Chiu · Expert Systems with Applications · 2002 · 453 citations

Engineering, Data Science, Data Mining +11

A comparison of machine learning techniques for customer churn prediction

Thanasis Vafeiadis, Konstantinos Diamantaras, George Sarigiannidis et al. · Simulation Modelling Practice and Theory · 2015 · 453 citations

Customer Churn Prediction, Engineering, Machine Learning +13

Customer base analysis: partial defection of behaviourally loyal clients in a non-contractual FMCG retail setting

Wouter Buckinx, Dirk Van den Poel · European Journal of Operational Research · 2004 · 412 citations

Customer Experience, Relationship Marketing, Customer Satisfaction +11