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Understanding the attitude and intention to use smartphone chatbots for shopping

ChatbotEngineeringDigital MarketingConsumer ResearchCommunicationOnline Customer BehaviorManagementConsumer BehaviorConversation AnalysisConversational User InterfaceUser ExperienceSmartphone ChatbotsShopping AssistantMobile CommerceMarketingSocial ComputingInteractive MarketingHuman-computer InteractionTechnology