Publication | Closed Access
Understanding the attitude and intention to use smartphone chatbots for shopping
586
Citations
134
References
2020
Year
ChatbotEngineeringDigital MarketingConsumer ResearchCommunicationOnline Customer BehaviorManagementConsumer BehaviorConversation AnalysisConversational User InterfaceUser ExperienceSmartphone ChatbotsShopping AssistantMobile CommerceMarketingSocial ComputingInteractive MarketingHuman-computer InteractionTechnology
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