Computers in Human Behavior · 2020 · 122 citations · 70 references
Social SciencesComputer ScienceInteraction DesignInterpersonal RelationshipsUser Experience DesignFriendship CommunicationFriendship DevelopmentPersonalizationRelationship CommunicationRelationship DevelopmentPersonal Digital Assistants
70
Machines and Mindlessness: Social Responses to Computers
Clifford Nass, Youngme Moon · Journal of Social Issues · 2000 · 3.6K citations