Concepedia

E-retailers and the engagement of delivery workers in urban last-mile delivery for sustainable logistics value creation: Leveraging legitimate concerns under time-based marketing promise

Ronan de Kervenoael, Alexandre Schwob, Careen Chandra

Journal of Retailing and Consumer Services · 2019 · 43 citations · 70 references

Open access

References

70

Seeking Qualitative Rigor in Inductive Research

Dennis A. Gioia, Kevin G. Corley, Aimee L. Hamilton · Organizational Research Methods · 2012 · 12K citations

Social Sciences, Sociology, Knowledge Creation +10

Analysis and Interpretation of Qualitative Data in Consumer Research

Susan Spiggle · Journal of Consumer Research · 1994 · 2.9K citations

Social Sciences, Marketing, Marketing Management +17

The Case Study Crisis: Some Answers

Robert K. Yin · Administrative Science Quarterly · 1981 · 1.9K citations

Social Sciences, Sociology, Discourse Analysis +10

The Fact of Fiction in Organizational Ethnography

John Van Maanen · Administrative Science Quarterly · 1979 · 1.2K citations

Social Sciences, Organization Studies, Organizational Behavior +12

Co-creation and co-destruction: A practice-theory based study of interactive value formation

Per Echeverri, Per Skålén · Marketing Theory · 2011 · 864 citations · Full text

Business, Marketing, Consumer Behavior +8