Training professionalisation and SME performance

Abstract

This paper examines how SMEs organize their training process, the extent to which they apply training practices that are well-grounded in literature, and how these impact upon their performance. To evaluate the training process, the concept of ‘training professionalization’ was applied to identify the scope and specificity of actions undertaken. This mostly refers to formal training which should consist of needs assessment, planning, execution and evaluation. This article presents the results of research conducted on a group of 100 Polish SMEs. The research design made it possible to evaluate training professionalization and verify interdependence between training professionalization level and business outcomes. Data analysis confirmed that the training process in SMEs is generally underdeveloped; only in a few companies is it executed according to the models and procedures discussed in the literature. However, it was statistically supported that companies executing training processes according to theoretical models reported higher outcomes and an increase in almost all evaluated performance indicators.