Demystifying the impact of self-indulgence and self-control on customer-employee rapport and customer happiness - Concepedia

Concepedia

Publication | Open Access

Demystifying the impact of self-indulgence and self-control on customer-employee rapport and customer happiness

DOI Full Paper Access

34

Citations

80

References

2019

Year

Johra Kayeser Fatima, Rita Di Mascio, Piyush Sharma

Journal of Retailing and Consumer Services

Customer SatisfactionEmployee AttitudeManagementBusinessConsumer ResearchConsumer BehaviorCustomer HappinessEmployee EngagementMarketingCustomer LoyaltyCustomer-employee Rapport

References

	Year	Citations

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