Strategic Change · 2020 · 77 citations · 82 references
ManagementInnovation ManagementStrategic ManagementCompetitive AdvantageCompetitive StrategyInnovationFirm CapabilitiesInnovation CapabilityOrganizational CapabilitiesOrganizational InnovationService InnovationSustained Competitive AdvantageCompetitive Advantage Through InnovationInnovative CapabilitiesInnovative CapacityOrganizational Performance Assessment
Abstract In the service firm, innovation capability influences both financial and nonfinancial performance. It is crucial for businesses to address key challenges anticipated by the changes in socioeconomic and environmental issues. Innovation capability is largely seen as a vital source for generating sustainable competitive advantage. This article investigates the determinants of innovation capability and their relationship with organizational performance in the Jordanian banking sector.
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