The Pratfall Effect and Interpersonal Impressions of a Robot that Forgets and Apologizes

Christine M. Packard, Tayler Boelk, James Andres, Chad Edwards, Autumn Edwards, Patric R. Spence

2019 · 16 citations · 13 references

Concepts

Abstract

The current study examines the pratfall effect and interpersonal impressions of how humans perceive robots that appear forgetful and apologetic regarding information given to them by a human. Results demonstrated that the non-forgetful robot was perceived higher for interpersonal impressions when compared to the forgetful and forgetful apologizing robots.

References

13