Crisis management in public administration: The three phases model for safety incidents

Normal Accidents: Living with High Risk Technologies

A. J. Grimes, Charles Perrow · Academy of Management Review · 1985 · 5K citations

Engineering, Risk Management, Risk Analysis +10

Reframing Crisis Management

Christine M. Pearson, Judith A. Clair · Academy of Management Review · 1998 · 1.4K citations

Management, Organization Studies, Organizational Behavior +13

Image repair discourse and crisis communication

William L. Benoit · Public Relations Review · 1997 · 1.4K citations · Full text

Social Sciences, Communication, Crisis Management +13

Crises and Crisis Management: Integration, Interpretation, and Research Development

Jonathan Bundy, Michael D. Pfarrer, Cole Evan Short · Journal of Management · 2016 · 1.3K citations

Management, Organizational Behavior, Strategy +13

DISASTER CRISIS MANAGEMENT: A SUMMARY OF RESEARCH FINDINGS

E. L. Quarantelli · Journal of Management Studies · 1988 · 753 citations

Management, Disaster Planning, Organizational Behavior +13