Attributes of Good E-learning Mentors According to Learners

Abstract

Due to the expansion of the Internet, more people are learning through on-demand e-learning. E-mentor plays an important role in supporting learners in e-learning courses. In this research, we created an original questionnaire about the necessary attributes for e-mentors by: 1) describing the required attitudes and behaviors of e-mentors as well as the necessary knowledge and skills; 2) categorizing the responses; 3) creating 31 question items on e-mentor attributes from these categories; and 4) having 260 e-learners respond to the 31-item questionnaire. We conducted exploratory and confirmatory factor analyses to identify five factors that enhanced e-mentors' attributes. Factor 1,