Journal of Cleaner Production · 2018 · 140 citations · 101 references
ManagementMarketingSustainability ManagementCustomer Relationship ManagementService OperationsServices MarketingCustomer Service ManagementProduct-service SystemsService DeliveryService Operations DesignService Process DesignSustainable Service OperationsCustomer Satisfaction ImpactsProduct-service System Business ModelsProduct-service System InnovationProduct-service System SustainabilitySustainable Customer ExperienceSustainable Product-service SystemsUse-oriented Product-service Systems
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