The meaning of team in team identification

Abstract

•The meaning of team evolves due to environmental changes and personal experiences.•The meaning of team consists of micro-level and macro-level elements.•The macro-level elements place, past, and present transcend research settings.•Place and past provide stability to a team identity, while present is fluid.A voluminous literature exists on the relationship between team identification and various consumer thoughts, attitudes, and behaviours. However, the psychological meaning of team to consumers remains unknown, as scholars have studied individuals’ identification with a team without empirically investigating its meaning. Following an interpretive mode of inquiry in this study, the authors used interviews and concept mapping to understand the meaning of team among fans of two separate teams. An important discovery is that the meaning of team evolves due to environmental changes and personal experiences. At the same time, the authors determined that the meaning of team in team identification has three broad components: place, past, and present, each of which uniquely contributes to the identity. The authors conclude by discussing the implications of this research on the team identification literature and offering suggestions to practitioners and researchers.