Comprehensive Approaches to User Acceptance of Internet of Things in a Smart Home Environment

Abstract

With rapid improvements in communication technologies and infrastructure, the Internet of Things (IoT) has become a promising sector within the global information and communication technology industry. Various fields are employing the concept of IoT for their traditional products and services for convenient use by consumers. In the construction industry, the majority of leading companies and organizations are using IoT technologies in a smart home environment. However, only few studies have focused on the user experience of IoT technologies in such an environment. Thus, the current study explores the key determinants of user acceptance of IoT technologies in a smart home environment, and investigates a research model integrated with five potential user factors and a technology acceptance model. The results of the collected data, which were investigated using a structural equation modeling method, show that three positive motivations, compatibility, connectedness, and control, and a negative hindrance, cost, are significant determinants of the technology acceptance behavior of users. The current study can serve as a foundation for future studies on improving IoT technologies in a smart home environment by considering the user experience.