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Identifying key performance factors for sustainability development of SMEs – integrating QFD and fuzzy MADM methods

Total Quality ManagementFuzzy Multi-criteria Decision-makingFuzzy LogicEngineeringManagementBusinessKey Performance FactorsSustainability DevelopmentFuzzy OptimizationFuzzy Madm MethodsSustainable Supply Chain ManagementMultiple-criteria Decision AnalysisManufacturing StrategyQuality Function DeploymentGreen Supply Chain