Concepedia
Building and Environment · 2017 · 43 citations · 44 references
Acoustic PerceptionConversation BehavioursBehavioral SciencesInterpersonal CommunicationArtsTypical Dining StylesConversation AnalysisCommunicationSpeech PerceptionOral CommunicationSpeech CommunicationNonverbal CommunicationHospitality Management
44
Servicescapes: The Impact of Physical Surroundings on Customers and Employees
Mary Jo Bitner · Journal of Marketing · 1992 · 5.2K citations
Customer Satisfaction, Marketing Goals, Physical Surroundings +17
Mary Jo Bitner · Journal of Marketing · 1992 · 3.6K citations
The Influence of Background Music on the Behavior of Restaurant Patrons
Ronald E. Milliman · Journal of Consumer Research · 1986 · 922 citations
Music, Customer Satisfaction, Psychoacoustics +18
A Note on Restaurant Pricing and Other Examples of Social Influences on Price
Gary S. Becker · Journal of Political Economy · 1991 · 756 citations
The Lombard Sign and the Role of Hearing in Speech
Harlan Lane, Bernard Tranel · Journal of Speech and Hearing Research · 1971 · 725 citations
Psychoacoustics, Voice Level, Speech Science +18