Journal of the American College of Radiology · 2017 · 20 citations · 24 references
MedicineRadiologyDiagnostic ImagingDiagnostic RadiologyRadiographic ImagingRadiology Information SystemsRadiology Workflow InformaticsValue AssessmentValue CreationValue-based CareRadiology Knowledge ManagementRadiology Quality StandardsRadiology Reporting
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Putting the Service-Profit Chain to Work
James L. Heskett, Thomas O. Jones, Gary W. Loveman et al. · Harvard business review · 1994 · 3.6K citations
A Consumer Perspective on Value Creation
Richard L. Priem · Academy of Management Review · 2007 · 816 citations