2011 · 17 citations · 7 references
BusinessManagement Information SystemsStrategyBusiness StrategyOrganizationsPerformance MeasurementGoal AlignmentOrganizational AlignmentStrategic AlignmentBusiness GoalsGoal Alignment TheoryGoal-performance RelationshipOrganizational Goal AlignmentStandardized Measurement Approach
Aligning organizational goals and activities is of great importance for large organizations in order to improve their performance and achieve top-level business goals. Through alignment, organizational sub-units can optimize and explicitly highlight their contributions towards the achievement of top-level business goals. GQM <sup xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">+</sup> Strategies <sup xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">1</sup> provides a systematic, measurement-based approach for explicitly linking goals and contributions on different organizational levels. This paper presents results and experiences from applying the GQM <sup xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">+</sup> Strategies approach at the Japan Aerospace Exploration Agency.
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The balanced scorecard : measures that drive performance
R. S. Caplan · Harvard business review · 1992 · 12.2K citations
Management, Performance Management, Strategic Management +14
GQM^+ Strategies -- Aligning Business Strategies with Software Measurement
Victor R. Basili, Jens Heidrich, Mikael Lindvall et al. · 2007 · 64 citations