An integrated lifecycle model of product-service-systems

Abstract

Managing today’s innovation processes becomes increasingly difficult due to higher dynamics and complexity along the PSS lifecycle. To be able to consider dynamics along the lifecycle early in the innovation process, an integrated understanding of the PSS lifecycle is crucial. Therefore, this paper addresses a PSS lifecycle model considering phases from the planning and development of PSS throughout the phases of use and disposal. The lifecycle of the physical component (product) must thereby not be seen separately from the associated service lifecycle. Based on existing lifecycle models in the areas of service engineering and integrated product development, an aggregated PSS lifecycle model is deduced and discussed.