The Effect of Employees' Perceptions of Organizational Justice on Organizational Citizenship Behavior: An Application in Turkish Public Institutions

Abstract

The aim of this study is to analyze the effects of organizational justice perceptions of public sector employees onthe organizational citizenship behavior. Organizational justice includes the perceptions of employees related tothe rewards, results, decision making and participation in decision processes. Organizational citizenshipbehaviors, on the other hand, are the behaviors which are not written in job descriptions, voluntary, not rewardedwhen fulfilled, not punished when not fulfilled and mostly dependent on personal choices. Both organizationalvariables have close connections with organizational efficiency and effectiveness. The research was conductedwith 83 employees who work for Provincial Directorate of Land Registry and Cadastre, Provincial Directorate ofNational Education and Provincial Governorship Services of Karaman. Correlation and regression wereemployed to analyze the collected data. Regression results up positive relations between procedural justice andcontribution to organizational development and taking care of the job; transactional justice and taking care of thejob; and distributive justice and contribution to organizational development, self improvement, ownage andtaking care of the job behaviors.